In the event of the products are incomplete / is broken/ has quality issues / is the wrong product, please contact us at firstname.lastname@example.org or +60 11-2160 5181 for further assistance within 5 days.
The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Embun Elit Sdn Bnd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 14 days after the confirmation.
Please return your purchase to the following address:
Embun Elit Sdn Bhd
Jaya One, Block A, 15-3A, 72A,
Jalan Universiti, Petaling Jaya,
46200, Petaling Jaya, Selangor